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当社では、R&D部門を通じてお客様のご要望の品質で新製品を開発し、専門の設計チームとともにお客様のニーズに合わせて設計します。MOQが生産要件を満たしていれば、すべて可能です。
サンプル料金はかかりますが、ご注文時にサンプル料金を返金いたします。または、送料着払いで無料サンプルをご提供することも可能です。
アフターサービス用のスペアパーツをご提供できます。通常、1% の無料スペアパーツをご提供できます。
弊社の支払条件は、30% の頭金、商品発送前の残金、その後 B/L のコピーをお送りします。
当社はGS/CE/Rohs/UL/ETL認証を取得しています。
1. 当社は電動工具の認定登録メーカーです。
2. 当社には 10 年以上の勤務経験を持つ 110 名以上の従業員がおり、大量生産能力、品質管理、サービスにより最高のサービスを提供できます。
3. 当社は、ヨーロッパ、アメリカ、東アジア、アフリカの顧客と長期にわたる協力関係を築いてきました。
マシン自体のロゴの場合は MOQ 100 個、カラー ボックスの場合は MOQ 200 個、プラスチック ツール ボックスの場合は MOQ 100 個、独自のデザインのツール ボックスの場合は MOQ 500 個。
量産前に必ず試作サンプルを作成し、出荷前に必ず最終検査を行います。必要に応じて、第三者による品質検査を適用することもできます。
サンプル注文は3〜5日、大量注文は7〜15日かかります。
通常、DHL、UPS、FedEx、または TNT で発送され、3 ~ 5 日で到着します。また、海上輸送やトラック輸送もご利用いただけます。これは、お客様の選択と注文数量に基づきます。
power tools

Welcome to the Waymore Tools FAQ Center!

We're here to assist you with any questions or concerns you may have. Below, you'll find helpful information on various topics. If you can't find the answer you're looking for, feel free to contact us at [email protected].

Frequently Asked Questions (FAQs)

1. Can you help me design the products as we request?

We develop new products with your requested quality through or R & D department, we design according to customers need with our professional design team, all is possible if the MOQ is meet with production requirement.

2. Can I track my order?

Yes, you can track your order by UPS, DHL or UPS tracking number.

3. Why choose Waymore Tools?

(1). We are registered certified manufacturer for Power Tools.

(2). We have more than 110 employees with more than 10 years of working experience, our mass production capability, quality control and service can offer you best service.

(3). We have been working with customers from Europe, America, East Asia and Africa for long time cooperation relationship.

4. What is your MOQ if I do my own logo?

MOQ 100pcs for logo on the machine itself, MOQ 200pcs for Color Box, MOQ 100pcs for plastic tool box, MOQ 500pcs for unique design tool box.

5. How can we guarantee quality?

Always a pre-production sample before mass production, and always final Inspection before shipment. Third party quality inspection can be applied if you need.

6. How long can you delivery goods after I place order?

Sample order is 3-5 days, mass order is 7-15 days.

7. Can I get free samples?

We have to charge samples fee, and when you place orders, we'll refund your sample cost. Or we can provide free samples to you with freight collect.

8. What are the shipping options?

We offer various shipping options. You can select your preferred shipping method during checkout.

9. How do you ship the goods?

Usually ship by DHL, UPS, FedEx or TNT, It can arrive in 3-5 days. And shipped by sea, by truck are also available. It is based on your choose and order quantity.

10. What's your after-sales service?

We can provide spare parts for after-sales service, in generally, we can offer 1% free spare parts.

11. What is your payment terms?

Our payment term is 30% deposit, balance before send out of goods, then we send you copy of B/L.

12. What's the certificate do you have?

We have GS/CE/Rohs/UL/ETL certificates.

Contact Us

If you need further assistance or have specific inquiries, you can reach out to our customer support team at [email protected]. We strive to respond to all inquiries within 24 hours.

Business Hours

Our customer support team is available during the following hours:

Monday - Friday: 9:00 AM to 5:00 PM

Feedback

We value your feedback! If you have suggestions or comments on how we can improve our services, please let us know at [email protected].

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